At Sweetheart PMU, all shipping fees are calculated based on the total weight of your order, ensuring fair and accurate delivery rates for every purchase.
We proudly ship all orders using The Courier Guy for fast, reliable delivery across South Africa.
1. Weight-Based Shipping Rates (South Africa)
| Order Weight | Shipping Cost |
|---|---|
| 0.1 kg – 1.9 kg | R120 |
| 2.0 kg – 5.0 kg | R180 |
| 5.1 kg – 9999 kg | R300 |
Your shipping amount will be calculated automatically at checkout based on the combined weight of all items in your cart.
2. Order Processing Time
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Orders are processed within 1–2 business days.
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Once your parcel is ready and collected by The Courier Guy, you will receive an email with your tracking code.
3. Delivery Timeframes
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South Africa: 2–5 business days
4. Courier & Tracking
We use The Courier Guy for all shipments.
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A tracking number will be emailed to you as soon as your parcel is out for delivery.
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You can track your package directly on The Courier Guy’s tracking portal.
5. Packaging
All Sweetheart PMU skins are shipped in:
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Protective, bend-resistant packaging
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Moisture-safe sleeve wrapping
This ensures your skins arrive in perfect condition.
6. Damaged Deliveries & Returns
For hygiene and safety reasons, PMU practice skins are non-returnable unless damaged during transit.
If your parcel arrives damaged:
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Notify us within 48 hours
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Include photos of the damaged product + packaging
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We will assist with a replacement where applicable
7. Shipping Origin
All orders are shipped from our Sweetheart PMU warehouse in South Africa.